Änderungen von Dokument 07 FAQ

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Inhalt

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88	88	{{panel title="Content"}}
89	89
90	90
91		-{{toc minLevel="2"/}}
	91	+{{toc/}}
92	92
93	93	**Further Information**
94	94
...	...	@@ -97,15 +97,15 @@
97	97
98	98	== Which browsers are supported by the learning platform? ==
99	99
100		-The learning platform is optimised for the **latest versions of **[[**Mozilla Firefox**>>url:https://www.mozilla.org/de/firefox||shape="rect"]]** **and [[**Google Chrome**>>url:https://www.google.de/chrome||shape="rect"]]. Current recommendations for browser use can be found on the help page [[Browser compatibility>>url:https://www.bps-system.de/help/display/LMSintern/.Browserkompatibilitaet+v12.x||shape="rect"]].
	100	+The learning platform is optimised for the **latest versions of **[[**Mozilla Firefox**>>url:https://www.mozilla.org/de/firefox||shape="rect"]]** **and [[**Google Chrome**>>url:https://www.google.de/chrome||shape="rect"]]. Under MacOS, we recommend the use of Firefox.
101	101
102	102	== (% style="color: rgb(62,68,68);" %)Will my personal data be passed on to an external company (BPS Bildungsportal Sachsen GmbH)?(%%) ==
103	103
104	104	The BPS Bildungsportal Sachsen GmbH was established in 2005 as a joint venture of Saxon universities (which also use to be the shareholders). Ever since, the BPS Bildungsportal Sachsen GmbH has assumed system maintenance and development of the learning platform on behalf of the Saxon universities.
105	105
106		-An integral part of this infrastructure is a spread authentication mechanism (based on Shibboleth), which uses the login data from the university computer centres. In this way, no new logins need to be assigned by the BPS Bildungsportal Sachsen GmbH, as the existing university accounts can be used to log in to the learning platform. For such an infrastructure, it is necessary that data leaves the servers of the universities - but of course only via secure connections. To allow this, you must give your consent by accepting the terms of use at your registration.
	106	+An integral part of this infrastructure is a spread authentication mechanism (based on Shibboleth), which uses the login data from the university computer centres. In this way, no new logins need to be assigned by the BPS Bildungsportal Sachsen GmbH, since the existing university accounts can be used to log in to the learning platform. For such an infrastructure, it is necessary that data leave the servers of the universities - but of course only via secure connections. For this purpose, you have to agree on the terms of use at your registration.
107	107
108		-The transmission of data to third parties is prohibited according to §4 of the terms of use. You can obtain free information about your personal data which is stored at the system operator BPS Bildungsportal Sachsen at any time: [[support@bps-system.de>>mailto:support@bps-system.de||shape="rect"]]
	108	+The transmission of data to third parties is prohibited according to §4 of the terms of use. You can obtain free information about your personal data which are stored at the system operator BPS Bildungsportal Sachsen at any time: [[support@bps-system.de>>mailto:support@bps-system.de||shape="rect"]]
109	109
110	110	== I cannot log in, what am I supposed to do now? ==
111	111
...	...	@@ -112,7 +112,7 @@
112	112	Make sure that you are using the correct login data (user name and password). Via [[**//Forgot your password?//**>>url:https://www.bps-system.de/help/display/LMSintern/.Anmeldung+v3.2||shape="rect"]]**// //**on the login page, you can reset your password.
113	113
114	114	{{info}}
115		-Whether or not you can set a new password depends on your institution and the configuration of the learning platform. Either the login data is centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
	115	+Whether you can set a new password depends on your institution and the configuration of the learning platform. Either the login data are centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
116	116	{{/info}}
117	117
118	118	== (% style="color: rgb(62,68,68);" %)I forgot my password. How can I reset it?(%%) ==
...	...	@@ -120,7 +120,7 @@
120	120	Via the link [[**//Forgot your password?//**>>url:https://www.bps-system.de/help/display/LMSintern/.Anmeldung+v3.2||shape="rect"]]**// //**on the login page, you can reset your password.
121	121
122	122	{{info}}
123		-Whether or not you can set a new password depends on your institution and the configuration of the learning platform. Either the login data is centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
	123	+Whether you can set a new password depends on your institution and the configuration of the learning platform. Either the login data are centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
124	124	{{/info}}
125	125
126	126	== How can I change my password? ==
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128	128	You can change your password in the section [[My Profile>>url:https://www.bps-system.de/help/display/LMSintern/.User+profile+v3.2||shape="rect"]].
129	129
130	130	{{info}}
131		-Whether or not you can set a new password depends on your institution and the configuration of the learning platform. Either the login data is centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
	131	+Whether you can set a new password depends on your institution and the configuration of the learning platform. Either the login data are centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
132	132	{{/info}}
133	133
134	134	== (% style="color: rgb(62,68,68);" %)How can I change my last name?(%%) ==
135	135
136		-The master data (first name, last name) is centrally managed by the data centre of your university or institution and can thus not be independently changed within the learning platform. In this case, please consult the computer centre of your institution.
	136	+The master data (first name, last name) are centrally managed by the data centre of your university or institution and can thus not be independently changed within the learning platform. In this case, please consult the computer centre of your institution.
137	137
138	138	== (% style="color: rgb(62,68,68);" %)The WebDAV connection or the network drive does not work any more on Windows Vista and Windows 7. What am I supposed to do now?(%%) ==
139	139
140		-Under Windows Vista and Windows 7, establishing a WebDAV connection via a Windows network drive may cause problems. We recommend the use of a stand-alone programme. For further information, please refer to the section [[WebDAV>>url:https://www.bps-system.de/help/display/LMSintern/.WebDAV+v3.2||shape="rect"]] [[connection>>url:https://www.bps-system.de/help/display/LMSintern/.WebDAV+v3.2||shape="rect"]].
	140	+In Windows Vista and Windows 7, the establishment of a WebDAV connection via a Windows network drive may cause problems. We recommend the use of a stand-alone programme. For further information, please refer to the section [[WebDAV>>url:https://www.bps-system.de/help/display/LMSintern/.WebDAV+v3.2||shape="rect"]] [[connection>>url:https://www.bps-system.de/help/display/LMSintern/.WebDAV+v3.2||shape="rect"]].
141	141
142	142	== (% style="color: rgb(62,68,68);" %)I receive the message "Secure Connection Failed". What am I supposed to do now?(%%) ==
143	143
144	144	[[image:attach:ff_sec_error.jpg]]
145	145
146		-Such warnings are displayed if the certificate of the DFN PKI is not (yet) included by default in the used browser. Affected are, for example, the products by Mozilla. **The connection is __securely__ encrypted despite this warning.**
	146	+Such warnings are displayed if the certificate of the DFN PKI is not (yet) included by default in the used browser. Affected are, for example, the products by Mozilla. **The connection is __securely __encrypted despite this warning.**
147	147
148		-You may try to configure an exception rule in your browser or [[install the root certificate manually.>>url:https://tu-dresden.de/zih/dienste/service-katalog/arbeitsumgebung/e_mail/pki/pki_faq||shape="rect"]]
	148	+You may be able to configure an exception rule in your browser or to [[install the root certificate manually.>>url:https://tu-dresden.de/zih/dienste/service-katalog/arbeitsumgebung/e_mail/pki/pki_faq||shape="rect"]]
	149	+
	150	+
149	149	{{/sv-translation}}

Confluence.Code.ConfluencePageClass[0]

id

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1		-337772826
	1	+337413870

url

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1		-https://www.bps-system.de/help/display/SOV/wiki/spaces/LMS/pages/337772826/FAQ
	1	+https://www.bps-system.de/help/display/SOV/wiki/spaces/LMS/pages/337413870/FAQ