02 Availability and Operating Status
If the learning platform is not accessible, you will see a corresponding information page informing you of the reason and the expected duration of the downtime.
You can use a link to view the operating status display, which also provides further information on the status of important system components, any incidents and maintenance work planned in the near future.
Display of the operating status of individual services
The operating status display lists central key components and indicates the current operating status with a coloured icon. In doing so, the system automatically checks at regular intervals whether the named service is running within typical performance parameters. This check does not, however, provide any information about the correct (content-related) function of the service.
Status icon colour legend
| This service is running normally, the system is fully functional. The service provider BPS GmbH is not aware of any problems. |
| This service is partially disrupted. |
| This service is down or is undergoing scheduled maintenance. |
Time of the status check
The status check takes place at regular intervals. The last check of all statuses took place on 21.11.2024 11:34 .
Daily and scheduled maintenance
All systems have a contractually agreed daily maintenance window between 4am and 5am. During this time, our services are not available as we carry out minor updates, realise the daily backup, maintain the server hardware or run data cleansing processes, for example. If maintenance is required outside this daily time window, we will coordinate this with our clients and inform them in advance in the corresponding maintenance blog.
If a system is undergoing scheduled maintenance, a corresponding message is displayed each time the service is called up. If a service is in a scheduled maintenance period, the red status marker is correct.
Information on the exam procedure for individual systems
For each component, the status overview contains a note on how it is specifically checked.